Indian railways is in monetisation route and has launched the shopping platform in conjunction with Yebhi. Indian railways has gone this way as
e-commerce site profitability is high and they see it as a way to monetise their web properties.
One fails to understand that why they need to partner with Yebhi when they can handle the business fully themselves. You can visit
Indian Railways E-commerce site here.
They are offering free shipping and 30 days money back guarantee. However only concern is that if they behave like a PSU; they are going to be doomed but if behave like professionals then they can give all ecommerce sites like Homeshop18 or Flipkart a run for money.
You can speak to them at their toll free number
1800 200 2646 or can drop a mail to them at shop@irctc(dot)co(dot)in
Verdict
We are disappointed as Indian Railways with such a mass database should have had gone its individual way and not become a mere extension of an already existing private site. Have they gone nuts where they have handed a golden egg laying hen to a private site and mere became an extension of a private player.