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We too endorse the view that IDBI bank is the best public sector bank as visiting their bank one gets to feel as if one has reached a real multinational bank with high work standards and operating environment. Keep it up and you deserve the same !!
IDBI Bank has been awarded the coveted international certification ISO 9001:2008 for its Customer Care Centre. It received the award for provision of services relating to resolution of complaints, answering of queries and responding to other communications received from all customers of IDBI Bank.
Shree Vayam, the in-house journal of the Bank also received the ISO 9001: 2008 certificate for its design, publication and timely distribution.
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