The top honchos of DRDO, HAL, ordnance factories, and randomly selected workers who are in the manufacturing loop of making fuses, ammunition, barrels, grenades, and refit/ servicing of fighter planes, submarines, etc should be 'invited' for this experience in live conditions.
Let the quality control guy and the worker who makes the 4" fuse for a grenade be told that he will also throw the grenade along with the soldier.
There will be no more soldiers getting their hands blown off!
Why did Admiral Rickover of the U.S. Navy insist that the CEOs of the key maintenance contractors be onboard submarines during their first test dive after a major refit?
Admiral of the US Navy insisted that CEOs of key maintenance contractors be on board submarines for their first test dive after a major refit to improve the quality of the contractor's work.
Submarine captains had been complaining to the Admiral that their boats were in worse shape AFTER the refit than when they went in! Clearly this affected crew morale. It also potentially affected the submarine combat readiness as well as the overall safety of the vessel.
Admiral Rickover was tired of hearing of these problems. And he was even more upset when he realized the complaints of his commanding officers were true!
He knew that trying to fix each and every quality problem in the Navy Yard would be a lengthy task. It would create a quagmire of paperwork. He also knew that shoddy workmanship was a systemic problem in contractor organizations. Senior contractor management was focussed on the profitability and not the quality of the work!
Unless a change was made … poor quality could result in the loss of ships and lives!
Accordingly, he issued that short and infamous memo to all refit contractors, like this:
"Effective immediately, the senior management of all refit contractors shall accompany the boat on the first test dive after refit"
At one stroke of the pen, Rickover forced the contractors to pay strict attention to the quality of the refit work! The message got through loud and clear. All of a sudden everything that needed to be done during refit was first class!
Rickover had implemented an effective quality management system. He reset their compass in the right direction!
A bonus was that increased reliability meant the subs also were now safer. Contractor management was now fully committed to their work! Their quality and safety culture improved overnight!
What was the result?
Test dives went smoothly. Crew morale increased. The tug of war between Captains and Contractors ended. There was no more "us" and "them"! There was now one single team in the shipyard!
Rickover became a legend in his own time:
Yep, work can be done right the first time EVERY TIME! And a zero accident the workplace is achievable!
Job well done, Admiral!
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