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Paypal Buyer Protection Period Increased

Paypal Buyer Protection Period has enhanced claim period from 45 days to 180 days wef 01 Nov 2014. The email from Paypal states as following:

Increased claim period

Our Buyer Protection claim period for tangible items will be extended from 45 days to 180 days, which is now inline with credit card chargeback schemes. This means your customers will have more time to make a claim, giving them more confidence in shopping with you.

Non-genuine items

If a customer has received an item that is confirmed counterfeit, they may not be required to return the item to receive a full refund.

Custom made orders

Our Buyer Protection policy covers custom made orders, if the item is not received by the buyer.

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