EBS is doing some sort of up gradation as it is our payment gateway installed on the website and off late we have seen very good and interactive confirmation emails intimating the capture of the payment. They have sent an email as appended below showcasing their improvements executed in respect of notification emails.
You strive to keep your Customers and your operation teams updated on the Payments received on your Website.
Keeping this in mind, we present to you the Email Notification feature which will help you to send mails to your Customers on Payment alerts and your internal team on successful payments, settlements and chargebacks.
i. Option to select for which Alerts mail should be sent to Customer.
ii. Option to select for which alerts your team should receive emails.
iii. Configure separate email id for each alert which will help diverting mails to concerned teams.
You can access the User document for this feature https://support.ebs(dot)in/app/index.php?/default_import/Knowledgebase/Article/View/373/8/payment-notification-e-mails (remove word dot and replace with actual)
We believe you will find this feature useful and will continue to offer us opportunity to serve you.
EBS PG Team.