Indian Cyber Crime Toll Free Number (No) – Customer Care Helpline Phone No

We all are aware that one may be hacked on the net or tricked to share some important financial information that can be used to commit online fraud. Indians are most prone to such types of scams originating from Nigeria or other African countries as they are gullible by nature. Through this post we will update you with all latest info and videos to help you tackle cyber fraud.

One can report the case of cyber fraud through the Indian Cyber Crime toll free number for the customer care helpline at 1800 209 6789 or latest calling number is 1930.

Please note that we are not a Cybercrime Toll free number and will request readers not to call us. Please call given customer care of Cybercrime and we are not in any way associated with them. Please see all videos and news report to understand what action you need to undertake.

Visit National Cybercrime Reporting Portal (https://cybercrime(dot)gov(dot)in of MHA for reporting of all types of cybercrime. Remeber to remove (dot) from url and replace with actual dot

Watch below video related to reporting on Sanchar Saathi Chakshu portal. The said link is www.sancharsaathi(dot)gov(dot)in

Remember to remove dot in above URL with actual dot

Update 

Victims of cyber fraud can call on helpline number 155260, which is manned and operated by the state police concerned Currently, the number would be operational in seven states and Union territories (Chhattisgarh, Delhi, Madhya Pradesh, Rajasthan, Telangana, Uttarakhand, and Uttar Pradesh)

Please watch the video below to know what action to take in case any cyber fraud occurs.

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  Please note that we are Bank Nifty Option Tips Providers and are a SEBI Registered Investment Advisory Services and we have written this article to help the clients to know what action to undertake if any cyber fraud takes place. Please do not call us wrt cyber frauds or Facebook hacked or Email password misuse or anything related to this issue or any online funds transfer in form of a lottery scam etc as we do not deal with it. Please report to your local cyber cell police station and lodge complaint through them as every city has a cyber cell for reporting these online frauds.

  

  
  

Fresh 24*7 Banking help app DigiSaathi

If you ever find yourself falling prey to a cyber fraud/scam online you can now call the National Cyber Crime Reporting Portal on 1930 to report your issue.

Fraudsters may call claiming to be bank employees. They may share details such as Employee Number, the branch they are calling from and so on. Stay alert, as NO bank employee will ever ask you for your sensitive details.

• If you receive any call, SMS or email asking for your banking details, report it to the bank immediately.

• Do not click on links received from unknown sources/sender IDs.

• Avoid storing your card number, passwords or any other personal/sensitive information on websites.

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Mandatory information required to file the complaint

A PC or phone with internet connection

Some proof of financial fraud

Working phone number with SMS service to receive OTP

Identity proof (soft copy)

Incident date and time along with 200 words explaining the incident

Acceptable identity proof

Voter ID

Driving License

Passport

PAN card

Aadhaar card

Make sure the file format is .jpeg, .jpg, .png and the file size is less than 5MB.

Banking details

To file a financial fraud complaint, you will be required to upload a soft copy of a couple of information. Also, the upload size can't exceed 10MB.

Name of the Bank/ Wallet/Merchant

12-digit Transaction ID/UTR No.

Date of transaction

Fraud amount

Additional information required

Suspected website URLs/ Social Media handles (wherever applicable)

Suspect Details (if available)

Mobile No

Email id

Bank Account No

Address

Any other document through which the suspect can be identified.

Once you have all this information handy with you, you can proceed with the complaint registration process. 

Here are the steps you need to follow

Open https://cybercrime(dot)gov(dot)in/ on your phone or PC

Click on the “Register a Complaint” option at the top and choose “Financial Fraud”

On the next page, find the “Financial Fraud” tab and click on “Register a Complaint” button

Once again, click on “File a complaint” button on the next page and hit “I Accept button.

If you are new to the portal, then click on the “Click here for new users” option to create an account and enter the following details:

 State, Login ID of your choice, and phone number.

Then, click on “Get OTP” button and enter the OTP received

Fill in the CAPTCHA and click “Submit”

Login into the account using your phone number, Login ID and OTP

Then you will be asked to fill up the form. Enter key details in the form which has four sections -- Incident Details, Suspect Details, Complaint details.

Once done, hit Preview and Submit

That's it! The complaint has been filed. You can also download the PDF of your complaint and keep it with you.

Keep the Acknowledgement number provided after submission is handy to track the status of the application in future.

Lodge complaint with UPI customer care

How to spot and stay safe from scams

Below guidelines are issued by Whatsapp central Agency controlling the app.

Scams can happen to anyone, but we’ve got your back with some safety tips. If you notice an unknown number asking for personal info, offering money, or sharing suspicious links, here’s what you can do:

1. Don’t respond, tap, or forward the message.

2. Block and report the sender.

3. Update your privacy settings to choose who can contact you.