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Axis Bank Introduces Personal Questions as Added Security in Online Banking Transaction

Axis bank has gone HDFC bank as it has introduced a few set of questions for you to answer from time to time to validate yourself being the authorised user of the account. The concept is being called as Adaptive Authentication which is an enhanced security feature that prevents unauthorised access to your Axis Bank Internet Banking account. It recognises the usual device (laptop, desktop or tablet) you use to access your account online and prompts for a verification every time any other device is used, thus keeping your account secure.

Register for Adaptive Authentication: 
Login to Axis Bank Internet Banking with your usual device. Answer any three security questions and enter a one-time password that is sent to your mobile phone. This secures your usual device.

Login with Another Device:
Answer the security questions that are prompted. Do remember that the answers need to be the same as the ones you entered while registering.

What if you forget your password?
You can reset the questions by logging in through your usual device that is secured with Adaptive Authentication or by visiting any nearby Axis Bank ATM.

Area of Concern

However have a look at the questions and one feels that they could have had gone more imaginative as one can get answer to such type of questions by just interacting on social media.

Have a look at below screenshot. However we are glad that Axis bank has given an option to change the question whereas in case of HDFC bank they had a few set questions which could be easily guessed by gaining information through social media. I hope that they wake up and get going with some innovative questions. However one need not worry as these questions are an added layer of security besides security like login password, transaction password or One time password which is sent either on your mobile or email.
You must check out the safe online experience infographic here.

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