Union Bank of India (UNIONBANK) is one of the largest public sector banks. It has 2,064 branches and 146 extension counters in India spread over 25 states and three union territories. It serves approximately 15 million customers. All its 2,064 branches are computerized, and as of Dec. 31, 2005, 692 of these and 53 of its extension counters are CBS branches, providing customers with Anytime, Anywhere Banking facilities. Approximately 75% of the business is conducted through CBS branches. The bank`s business is principally divided into three main areas; corporate financial services, retail financial services and agricultural financial services along with other allied services. In addition it also provides fee-based services including distribution of third-party products.
It also provides financial services to small and medium enterprises (SMEs) and small scale industries (SSIs). The bank`s capital adequacy ratio (CAR) as of now is 11.39, while, ratio of net non-performing assets at 1.56 %. The bank intends to double its ATM network to 1,000 machines and raise the number of its branches by 100 to 2,183 in the current year. Currently, the bank has a network of 2,167 branches across the country. Its 1,000 branches are under the network of core banking solution, which covers 85% business of the bank. The bank is providing e-banking services and other online services through all these CBS branches.
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